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FAQs

Purchase of art is for personal use only and includes
no rights for reproduction of any kind. 

How can I get in touch with you?

You can use the website contact form or email me at robin@robinrileyphotography.com 

Are your prints standard sizes? 

Yes, you can buy mass produced frames for all of my print sizes. I personally recommend West Elm and Pottery Barn but CB2 and Dick Blick have nice options as well. Inexpensive frames can be purchased at Michael's. 

I'm not sure which frame I want or how it will look in my space. Can you help? 

We are happy to help you determine what size and frame would be right for your space. We can even retouch the work of art into a photo of your space so you can get an idea how it will look. Contact us at sales@robinrileyphotography.com to discuss your options. 

I love one of your neutral pieces and but want a canvas. Do you accept custom orders? 

Absolutely- we are happy to discuss custom orders. 

Do you accept wholesale orders or do consignment? 

If your specialty shop or brand is a good fit for my work, please get in touch with me at robin@robinrileyphotography.com. I am always looking for new opportunities and licensing partnerships.

Can I blog or re-post your photos?

Yes but only if you give full credit and provide a link to this site. Usage other than blogs and reposts with credit are not permitted without written permission. Each piece of art is registered with The United States Copyright Office. 

Why do you use acrylic instead of regular glass?

Acrylic filters 99% of UV rays and is scratch-resistant and shatter resistant. It provides more UV protection and less glare than glass and is lighter in weight. Acrylic can be cleaned with a damp, lint free cloth. Ammonia based cleaners may damage acrylic over time so they are not recommended.

Will I be charged sales tax?

As of 2023, sales tax will only be collected on orders to New York State.

How much does shipping cost?

Orders are shipped free in the USA. Please inquire at sales@robinrileyphotography.com with order details and address to find shipping costs to locations worldwide. Please check your local laws regarding customs charges. 

What if my order is damaged in transit?

All orders are packed with extraordinary measures to ensure safe arrival. In the event you receive a damaged item, please send photos to us at sales@robinrileyphotography.com within a week of receiving your order. Depending on the level of damage, we may ask you to return it to us for insurance purposes. We will make a replacement order but cannot offer refunds.

What is your cancellation policy?

If you need to cancel your order for any reason, please contact us within 24 hours. Orders can not be cancelled over 24 hours after order was placed. 

What is your return policy?

We want you to love your art but if you are not happy with your purchase please return it to us within 14 days for return or exchange along with details about the issue. Please be sure to pack your item safely- we recommend using the same packaging it arrived in. You will be responsible for paying return shipping costs. Funds will be returned to the method paid upon receiving the item in our studio. 

I have another question. How can I get in touch with you?

If you have any questions that may not have been answered above, please feel free to reach out using the contact page or send an email to sales@robinrileyphotography.com.